Legal · Data deletion
DATA DELETION
Delete your assessment, scores, archetype, and report. The procedure and what gets removed.
01 · Process
HOW THIS WORKS
- Enter the email you used to take the assessment.
- Submit. We send a magic link to that email within a few minutes.
- Click the magic link. It opens a settings page where you confirm the deletion.
- We process the deletion within 30 days. You'll receive a confirmation email when it's done.
The two-step confirmation exists so a stranger cannot delete your data by guessing your email.
02 · Deleted
WHAT GETS DELETED
- Your responses to the 70 assessment questions.
- Your computed dimension scores.
- Your archetype assignment and report content.
- The visual scorecard images we generated for you.
- Your email association with the above.
- Your payment metadata via Stripe is unwound to the extent Stripe's records permit; the Stripe charge itself remains in their financial records as required by law.
03 · Retained
WHAT DOES NOT GET DELETED
The aggregate scoring parameters that have already been derived from the data set. The empirical percentile distributions and per-archetype weights the scorer uses are statistical summaries of the population. That parameter file does not contain your individual responses, your individual scores, or anything that could be reverse-engineered to identify you. Your individual record is gone. The math the population produced lives on.
If you want your assessment excluded from periodic recalibration runs specifically, email hello@reckon.report and we will exclude your record from the aggregate. After a calibration run has executed, individual records can still be deleted but the aggregate cannot be unwound.
04 · Refunds
REFUNDS
Submitting a deletion request does not automatically refund you. If you also want a refund, submit one from the refund page before requesting deletion.
05 · Recovery
WHAT IF I LOSE ACCESS TO THE EMAIL?
Email hello@reckon.report from any address and we will work with you to verify ownership through other means and process the deletion. Do not expect this to be instant; it requires manual verification.
06 · Compliance
GDPR AND CCPA
This page is the primary self-serve mechanism for the right-to-deletion under both GDPR and CCPA. If you also want to exercise the right to access, the right to portability, or any other data-protection right, email hello@reckon.report and we will respond within the timelines required by the applicable law (30 days under GDPR, 45 days under CCPA).
Have a question we did not answer? Email hello@reckon.report.